Skip links

How It Works

Investing in the digital future and resources.

Accuracy and promptness of order fulfillment services are crucial to your company’s success. Managing your orders correctly the first time and every time directly impacts your customer satisfaction in the short term and contributes to building your strong positive reputation in the long term. 

A reliable order fulfillment service should be quiet, but the key catalyst to the growth of your ecommerce business. Understanding this here at Qerrius, we strive for excellence in our core competencies, while you perform your key business tasks.

Integration

Integration

Sell across any and every channel you want, while collecting orders in a single management platform for order fulfillment. Our integration creates a seamless, automated process straight from your customer’s shopping cart to our fulfillment warehouse. When customers place orders in your Shopify store, they show up in our dashboard almost immediately. Our custom dashboard lets you track your orders from the warehouse to your customer's doorstep. This means less work for you and more accurate order fulfillment.

Order Processing

Order Processing

Once an order has been submitted, it will be passed on to our order processing team. All they need is your instructions on which packing materials to use, whether you want boxes, bubble mailers, poly bags, packing tape, bubble wrap, air-fill, etc., or any custom packaging and inserts to create the intended unboxing experience for the end customer.

Receiving

Receiving

Before we can fulfill orders from your online sales channels, we need your inventory. All you need to do is send us your inventory, and our receiving team will inspect the quality, condition, and quantity of any incoming goods, and will allocating them to your dedicated space in our warehouse.

Shipping

Shipping

Once the order has been processed and is ready to send, we will partner with established shipping companies and use an advanced approach to order picking, packing, and fulfillment to provide fast and reliable shipping all throughout the United States.

Inventory  Storage

Inventory Storage

Proper inventory storage will not just keep your products secure and protected, but also help to give you visibility into what is available for shipping to your customers. When arranging inventory storage for our partners, we have their size and special storage requirements in mind, thus we offer flexible inventory storage options of a small, medium, and large bins, as well as shelves for bigger products and pallet racks for palletized storage.

Return Processing

Return Processing

When your customer initiates a return, our returns process begins. Here are the basic steps that you can expect in your return processing: we will create a return ticket, evaluate the condition of the packaging, inspect the condition of the item, place the undamaged item back on your storage space and update your inventory accordingly.

We keep your customers happy and your business growing.

From electronic products to online bookstores, sporting accessories to kitchenware - we specialise in fulfilment for eCommerce businesses. If you're an online retailer and you're looking for a team to help you grow your business internationally then get in touch and talk to our team today.